Paying Your Bill

You will receive a bill from Eastern Radiological Associates for our professional services. Our fee is separate from the fees billed to you by the hospital, imaging center, or your physician.

ERA’s billing company is Affiliated Professional Services (APS). APS is an American company based in Wareham, MA, USA that specializes in complexities of medical billing.

About your Bill

  • You will get bill/ statement(s) with APS’s logo.APS logo
  • This is your bill from ERA of Billings, Montana.
  • You may get automated machine generated phone call(s) with reminders about your account(s). These calls are not spam.
  • Prompt payment of the amount due is appreciated.

2022 Fee Schedule

Download ERA’s 2022 Fee Schedule (.xlsx format)

No Surprise Medical Billing

You may have heard about legislation called “Surprise Medical Billing”. This legislation’s intent is to protect people from 2 items:

  1. Insured patients getting an unexpected bill by an out of network provider usually related to emergency services.
  2. Self-pay patient from getting a bill for substantially more than expected.

ERA is contracted with most of the payers in our area, thus most insured patients will be considered IN NETWORK. ERA also provides a price list, to help patients anticipate charges so they are not surprised by a bill.

Learn more about Surprise Billing:

https://www.cms.gov/nosurprises

https://www.cms.gov/regulations-and-guidancelegislationpaperworkreductionactof1995pra-listing/cms-10791

Discount for SELF-PAY Accounts

Definition: Self-pay patients are patients who do not have a health plan of any kind or any third-party payer that may pay a portion of the bill. Self-pay patients are solely responsible for payment. No discount will be applied to deductible, co-pay, or co-insurance amounts or to the accounts of patients who have a health plan/insurance but choose to be self-pay.

ERA will discount self-pay account charges by 20% off the list price if the following conditions apply:

  • Self-pay as defined above
  • Account is paid in full promptly
  • Patient/Guarantor must call and request the discount.
    • 1-855-270-2792  APS Call Center

Unable to Pay?

If you are unable to pay your bill due to financial hardship, you may ask for a financial assistance application and request an adjustment.

To be considered for an adjustment, you must provide financial documents and information to ERA in a timely manner. To print a copy of the financial hardship forms, click on this link – OR – call APS to request a financial assistance application be mailed to you 1-855-270-2792

  • Mail the completed forms to ERA at 2900 12th Avenue North 4E, Billings, Montana 59101
Payment Plans

If you are unable to pay the entire amount owed when due, ask for a payment plan by contacting APS at the call center at 1-855-270-2792

ERA will not charge interest on balance if regular payments are made and if the account is paid off in a reasonable time.

  • Accounts should be paid off within 6 months to one year.
  • Timely payments at regular intervals must occur, or the account will go to CB1 Collections Agency.

Unpaid Accounts will be sent to a collection’s agency

ERA prefers to work with patients to get accounts paid.

If an account is not paid in full after 105 days, and statement(s) and phone call(s), the account will roll to a collection’s agency.

CB1 is the collections agency used by ERA: 3318 3rd Ave N. Ste 100, PO Box 31213, Billings, MT 59101

Ways to Pay

ERA accepts checks, debit and credit cards
through our billing company APS

Pay Online
  • Online payment at APS: visit epayitonline.com
  • Must have a billing statement in front of you for reference.
phonePay by Phone

Call toll free 1-855-270-2792

  • You can push option 1 and pay the account directly on the system.
  • You can pay without waiting for a person to pick up the call.
  • Have your billing statement for reference.

You may also wait for a representative and pay with a representative.
Please note: The call center is outsourced abroad. If you have difficulty understanding the representative, you may ask to transfer to another representative.

Pay by mailing a check

Mail payment to: Eastern Radiology Associates APS
2527 Cranberry Highway
Wareham, MA 02571

Please include your account number and include the statement stub.

customerservice
Pay in Person
  • ERA accepts cash/check/credit card payments when staffing is available. Availability varies, please call to make an appointment if you would like to pay in person 406-237-5490
  • Our office is in the Yellowstone Medical Building across from the SCL Emergency Department located at 2900 12th Avenue North Suite 4E, Billings, Montana 59101
  • Our office area is referred to as residing in the EAST building.